Responsibilities :

Chief Executive of the Falkland Islands business unit. Multimillion dollar operation of fixed telecoms, mobile phone and ISP under an exclusive licence. Driving force for strategic change management and corporate turnaround; joint consolidation of all functions across three islands; offering fixed line telephony, broadband, mobile telephony and Enterprise solutions under an exclusive license agreement. Focused and challenged the management team to engage and excel in all levels of customer services, and effectively managed all key stakeholder relations.

Achievements :

• All revenue, opex and ebitda targets achieved and exceeded
• $6.4m implementation project of rural WiMax rollout on the Falkland Islands
• Renegotiation of exclusive licence extensions with Falkland Island Government
• Restructured service proposition models to a create highly profitable revenue streams
• Refocused business unit on Enterprise initiatives and bottom line profitability
• Successful implementation of regional off-shoring
• Directorship of newly consolidated South Atlantic Limited Company

Regus Management Ltd (1996-2003)(World-wide)
Business Development Director

Responsibilities :

Developed new Business Centres in Latin America, Asia, Western, Central & Eastern Europe. Managed and coached sales teams, recruited and trained operations teams. Managed multinational Key Accounts. Roll out of both Corporate Turnaround and Strategic Change Management initiatives worldwide. Multiple turnaround and ‘firefighting' challenges completed on time and on budget world-wide.